ClubInsights combines the latest research technology and analysis to gives you the best "feedback" tool on the market. You do only one thing... provide email addresses. We take care of the rest. SureVista uses a web based member survey to collect data that is used to create your research reports.
- Web based survey for data collection.
- Send e-mail invitations and track responses.
- Automatic reminders to those who still need to complete the survey.
- Ability to push any supplied information through for later analysis.
- Higher response rates.
- Lower costs.
- Better information and ability to sort comments.
- Performance Data Results.
- Member Comments.
- Read honest comments from your members when shared through the confidentiality of a third party.
- Professionally constructed questionnaire.
- Dr. Spreng is an international expert in consumer behavior and customer satisfaction research.
- Drivers of Success.
- Research confirms our "Drivers of Success" for country clubs. See how you are performing.
- Diagnostic Reporting Maps.
- Identifies strengths and weaknesses and provides a clear path for improvement.
- Align the board, members and club management.
- Scientific results that clearly shows leadership where we are and where we need to be.
- Identify Marketing Strengths.
- Learn the best ways to obtain new members through your current membership.
- Benchmarking.
- Compare your results year to year and against other clubs.
- Problem Analysis
- Identify problem areas and make adjustments improving member satisfaction and retention.
- Accurately address concerns for all members.
- Quiet outspoken member(s) with strong opinions that may not reflect the majority.
- Annual Review of Research Results